TECHNICAL DOCUMENTATION SOFTWARE FOR TEAMS

Deliver Great Documentation

Author. Manage. Translate. Publish. All in one collaborative space.

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The world's leading companies use Paligo

An end-to-end CCMS solution for all your documentation needs

CCMS for Teams

Paligo is technical documentation software truly built for teams. As a full-fledged Component Content Management System (CCMS), you get every technical writer, SME reviewer or collaborator on the same page.

With a CCMS based on structured authoring you’ll ensure consistency

Multi-Channel Publishing

Paligo takes multi-channel publishing to another level. Besides popular output formats like HTML5 responsive design, print PDF, SCORM and many more, Paligo has the market leading technical documentation integration with Zendesk, as well as Salesforce and other help desk platforms. Have your content available where it matters.

Read more: ShipStation got the power of content management and single-sourcing in their Zendesk workflow.

Review Workflow

Get your whole team on board. Including SMEs, reviewers and occasional contributors, with review, translation, and contribution workflows.

With everyone working on the same content in a centralized cloud platform, you’ll get true collaboration on your technical documentation.

Structured Authoring

Don’t rely on simple markdown tools or HTML-based Help Authoring Tools for your valuable product documentation.

Paligo uses a robust XML source format that ensures proper structure, consistency, and an unparalleled flexibility for processing the content in multiple ways. True structured authoring ensures your content’s longevity over time.

All-in-One Solution

Get rid of your complex toolchain for technical documentation.

Paligo is an all-in-one cloud-based CCMS platform with everything you need in one tool. Authoring, content management, versioning, branching, release workflows, publishing, translation management, and much more. And it’s all updated continuously in the cloud. No more worrying about locally installed software and deployment.

Read this case study about replacing a complex toolchain with Paligo for more.

Integrations

As a truly native cloud application from the ground up, Paligo provides unparalleled integrations with tools you need.

Publish your content directly to Zendesk, Salesforce, Freshdesk, Amazon S3, and many more, or get continuous integration support for GitHub and BitBucket. Send translations to Memsource. Get high end search with Algolia or Swiftype by Elastic. All seamlessly integrated into your own technical documentation software platform.

Write once. Publish everywhere.

You need your content to be where your customers are. Paligo allows you to write your content once, and repurpose it at the click of a button to any channel you need.

The Business Impact of Paligo for
Technical Documentation

Learn more about the ROI of structured authoring and content reuse in a cloud-based technical documentation tool.

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Reduce time to market with smart content reuse

Paligo provides topic-based authoring and smart content reuse that enables you to release your documentation in a fraction of the time.

" What used to take the better part of a week for 3 versions of our documents, we are now creating 12 versions in under an hour. "
Sharon Burton, Technical Communication and Design Specialist

Goodbye content silos. Hello team collaboration.

Have your entire team working together on your content. With a cloud-based technical documentation tool you are all on the same page. Literally.

" Paligo has made our daily life a lot easier from day one! "
Christian Breiholz – VP Product Management

“Paligo has made our daily life a lot easier from day one!”

CHRISTIAN BREIHOLZ
VP Product Management, WMD

Tame the chaos
in your documentation

Experience full control at your fingertips with a Component Content Management System (CCMS) for technical documentation.

" It’s currently the best web-based CCMS out there. "
Fabrizio Ferri-Benedetti, Technical Writer

Treasure your valuable knowledge assets

Structured Authoring makes your content accurate, consistent, up-to-date, and future-proof.
Treat your organization's valuable content right.

" I find myself enjoying the abilities it gives me to really structure my content in a way that users can consume more easily. "
Monica White, Technical Writer

Enterprise-class performance you can rely on

Paligo is built to meet the most demanding requirements,
but with plans made for anything from growing SMBs to mid-market and Enterprises.

Security

Paligo is hosted in SSAE 16 / SOC 2 certified Amazon AWS data centers, with top encryption and backups every hour.

Reliability

The uptime on our servers is on average 99.99%, and comes with an SLA guarantee for the Enterprise plan.

Scalability

With a load-balanced infrastructure, Paligo scales to meet any requirements no matter how demanding.

Get reviewers and contributors on board

Paligo lets your engineers, SMEs, and other teammates contribute easily in a user-friendly editor that feels like the tools they already use.

" I wanted the team size to grow, so it had to be scalable and enable true teamwork. Paligo did all this. "
Rochelle Fisher, Knowledge Manager

Painless migration of your documentation

Speed up your migration with direct import from Microsoft Word, MadCap Flare, DITA, DocBook, HTML, Zendesk, Atlassian Confluence and many more.

" We’ve migrated the entire product documentation to Paligo in a record time "
Mio Kataoka, Director of Technical Content
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